Skip to main content

How To – Fix Aquira Unable to contact Aquira Server - Knowledgebase / Login Issues - SEN Helpdesk

How To – Fix Aquira Unable to contact Aquira Server

Authors list

How To – Fix Aquira Unable to contact Aquira Server


lightbox

STEP 1: Ensure you are connected to the internet

Check your wifi / ethernet connection.


STEP 2: Go to Credential Manager

Type in Credential Manager in the search bar:

STEP 3: Remove senaquira

Click windows credentials and then select senaquira and select remove:


STEP 4: Restart and try again.

Disconnect from the VPN (If working from home) and restart the machine.


If you require assistance please contact the I.T Team, either through the intranet (https://helpdesk.sen.com.au/new-ticket) or by emailing SEN Helpdesk (helpdesk@sen.com.au).

Helpful Unhelpful

Add a comment

Please log in or register to submit a comment.

Need a password reminder?